Privacy Policy 

1. Introduction

Welcome to Avento Consulting (“Company”, “we”, “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://aventoconsulting.com/ (“Website”).

By using our Website, you consent to the practices described in this policy.

We are committed to transparency and compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Data Controller Information:

2. Information We Collect

We may collect the following types of information:

a) Personal Identification Information:
  • Name, email address, phone number
  • Company information when you contact us
  • Communication data from inquiries and support requests
b) Technical Data:
  • IP address, browser type, operating system, device information
  • Website usage data, pages visited, time spent
  • Error logs and performance metrics
c) Cookies and Tracking Technologies:

Usage data, analytics, preferences. Detailed information is available in our Cookie Policy.

3. How We Use Your Information
Service Provision (Legal Basis: Contract Performance)
  • To provide and improve our services
  • To respond to your inquiries and support requests
  • To deliver services you have requested
User Experience (Legal Basis: Legitimate Interests)
  • To personalize user experience
  • To analyze website performance and usage
  • To improve our website functionality
Communication (Legal Basis: Consent or Contract)
  • To communicate regarding inquiries and support
  • To send marketing communications (with your consent)
  • To notify you of service changes
Legal Compliance (Legal Basis: Legal Obligation)
  • To comply with legal obligations
  • To protect our legal rights and interests
  • To ensure website security and prevent fraud
4. Legal Basis for Processing

Under GDPR, we process your data based on:

  • Consent – for marketing and analytics cookies
  • Contract – for providing requested services
  • Legal obligation – for compliance requirements
  • Legitimate interests – for website improvement and security
5. Your GDPR Rights

As an EEA resident, you have the following rights:

  • Access – Request access to your personal data
  • Rectification – Request correction of inaccurate data
  • Erasure (“right to be forgotten”)
  • Restrict Processing – Limit processing in specific situations
  • Object – Object to processing based on legitimate interests
  • Data Portability – Request data transfer in structured format
  • Withdraw Consent – Withdraw consent at any time

Exercising Your Rights: Contact us at contact@aventoconsulting.com. We will respond within one month.

6. Data Security

We take reasonable technical and organizational measures including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and staff training
  • Incident response procedures
7. Data Sharing
  • Third-party services: Trusted providers (hosting, email, analytics) bound by strict contracts
  • Legal disclosures: Only when required by law
  • International transfers: Protected by Standard Contractual Clauses
8. Data Retention
  • Contact inquiries: 3 years from last contact
  • Service data: relationship duration + 1 year
  • Marketing data: until consent withdrawal
9. Cookies

Please see our Cookie Policy for detailed cookie information.

10. Contact

Avento Consulting
Email: contact@aventoconsulting.com

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